Kera Redlack: A Personal Approach to Wellness

Kera Redlack, United’s new director of health and wellness, brings a wealth of experience to United’s residents. She has worked in long-term care, acute care and continuing care over her 12 years as a nurse. But working at United has presented Kera with a whole new way of looking at care.

I have found over the last 12 years that organizations that promote a person-centred approach to care don’t necessarily walk the talk.

 What drew me to United is that they are literally transforming the experience of aging. 

Aging is a natural process in life and we help each resident maintain their wellness in their later years.

~ Kera Redlack, United’s Director of Health and Wellness

Kera Redlack: A Personal Approach to Wellness

Kera Redlack, United’s Director of Health and Wellness

The United approach is focused on each person within a social model of care rather than a medical model. 

We see each resident as a person. They are the experts in their wellness. We focus on their strengths not their medical conditions, and the residents tell us how they want to live.

We ask ourselves with each interaction how we can make their lives enjoyable and meaningful. That’s really special.

~ Kera Redlack, United’s Director of Health and Wellness

Kera notes that as health care professionals, it’s important to recognize the value of the residents’ experiences. “It’s one of the most meaningful parts of my job. We learn from them just as much as they learn from us.”

She leads a wellness team consisting of resident care managers and registered nurses, who work directly with the licensed practical nurses and health care aides. As well, regular wellness meetings bring together the nurses, United Minds (cognitive care), food services, housekeeping, programming and fitness to contribute to a holistic approach that can help residents improve their quality of life.

Kera Redlack: A Personal Approach to Wellness

Kera and the wellness team listens to residents about what’s important to them.

Working at United has been a completely new experience for Kera.

Instead of  working from a ‘top down’ point of view where the health professionals tell residents what is best for them, we engage with the residents and they let us know what is best for them. Decisions and process changes are made with resident input.

That’s something that hasn’t been done before in my experience and it’s a breath of fresh air.

I’ve been here only a few months so I’m still getting used to this unique approach. I came from a background where the medical side came first.

Here, we think outside of what is the normal medical approach and think of what’s best for each person.

~ Kera Redlack, United’s Director of Health and Wellness

Kera believes that residents know how they want to live and that the health care team can support them by providing choice and control over their lives.

“Whatever condition you have, you’re still a person. Your condition shouldn’t define who you are. It’s our job to find out what you need to live a full, active life and help meet those needs. It’s all about helping residents live well rather than what is most efficient for the health care team.”

For instance, United doesn’t impose restrictions on the amount of time spent with residents. There is time to talk with them and get to know them. 

That approach can be a pleasant surprise for nurses who come to United from another community.

Nurses at United always refer to the person by name.

As well, nurses wear business casual attire, not scrubs or medical uniforms.

Medications are given to residents in their suites to ensure privacy, dignity and respect.

Kera knows the importance of communication between employees and residents. She has started work on creating a communication system for each suite.

“It might be something like an internal system where we post information using the televisions in the suites. It’s another way to promote independence."

United has really improved the approach to care for older adults. It’s something I’m very excited about. I love every minute being here!

~  Kera Redlack, United’s Director of Health and Wellness

Wondering if an Assisted Living community like Garrison Green is right for you or a loved one?

  • Garrison Green is the perfect residence for you if you love being creative, enjoy lifelong learning, and experiencing new things.
  • Garrison Green is also perfect for you if you do not want to be defined by your medical conditions, but rather want to live life on your terms - focused on your strengths, abilities and interests.

Here is what our residents say about living at Garrison Green:

Trudy Martin

...two steps below heaven.

Living at Garrison Green is like two steps below heaven. It really really is. Everything is provided.

- Trudy Martin | Resident

Sharyn Krause

We never separate couples based on their medical needs.

"We are completely satisfied that United Active Living will be providing for us as a couple. We can be independent if we like to. And we can have assistance if we like to. But we can go through it together."

- Sharyn & Landis Krause | Residents

Diane Osberg

...the level of lifelong learning experience

"When I saw the level of lifelong learning experience that United offered, it only took me a week to decide that this was a place I wanted to live."

- Diane Osberg | Resident

If resonates with you, then please either give us a call for more information on 403-917-1389 or visit our Information Page to learn more about United's Garrison Green experience.

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Photos by United Active Living. Videos by Sherana Productions.

United Active Living's Garrison Green

3028 Don Ethell Boulevard SW
Calgary, AB T3E 0C9